— Competitive edge
Why
Lithograph
There's no shortage of AI vendors. What's scarcer is a practice that works carefully, explains itself clearly, and doesn't oversell.
Back to Home— At a glance
Core Advantages
Deep domain expertise
Healthcare informatics, conversational design, and vendor assessment — not generalised AI consulting.
Governance-ready documentation
Every deliverable includes documentation appropriate for clinical, IT, or executive review.
Vendor-independent stance
No platform partnerships. No incentive to recommend one vendor's tools over another's.
Hong Kong context
Familiar with local regulatory, cultural, and technical realities — not offshore templates.
Plain language throughout
We explain what we build and why. Your team can follow the process without a technical background.
Responsible data handling
Healthcare and personal data managed with appropriate security controls and privacy agreements.
— In depth
What Each Benefit Means
Professional Expertise
Our team's experience spans clinical informatics, statistical modelling, dialogue system design, and AI vendor assessment. This isn't broad technology consulting with an AI label — it's focused capability developed through direct project experience in Hong Kong's professional sectors.
- 7+ years of applied AI project experience
- Healthcare data familiarity (HA systems, clinical governance)
- Conversational interface design for bilingual contexts
- Vendor proposal assessment grounded in actual build experience
Technology Approach
We select tools and methods based on what works for the problem — not what we're incentivised to sell. Our technical decisions are documented and explainable. We're transparent about the tradeoffs we make.
- Platform-agnostic selection process
- Integration with existing client systems via standard interfaces
- Documented technical decisions with rationale
- Transparent about model limitations and confidence levels
Client Experience
We work with a small number of clients at any time. That means the people responsible for your engagement are the same people doing the work — not a sales team who hand off to a delivery team you've never met.
- Direct access to the team doing the work
- Regular progress updates in plain terms
- Issues raised early, not managed around
- Post-delivery support available on defined terms
Value & Pricing
Our pricing is fixed and agreed upfront. No hourly billing ambiguity, no change-order inflation. The AI Second Opinion service at HK$3,200 is specifically designed to be accessible — it's a reasonable price to protect yourself against a much larger commitment that may not deliver.
- Fixed pricing agreed before work begins
- No surprise invoices or scope additions
- Entry-level advisory service at HK$3,200
- Payment terms appropriate to project size
Results & Outcomes
We measure our work against what it was supposed to do, and we build that accountability into project design from the start. Success metrics are agreed upfront and reported honestly — including where results fall short of initial projections.
- Success criteria defined before work starts
- Honest reporting including limitations
- Clients understand what the system does and doesn't do
- Documentation enables informed ongoing operation
— How we compare
Typical Providers vs Lithograph
| Consideration | Typical Providers | Lithograph |
|---|---|---|
| Vendor independence | ||
| Fixed, pre-agreed pricing | ||
| Governance-ready documentation | ||
| Direct team access (no handoffs) | ||
| Healthcare data protocol literacy | ||
| Independent proposal review service | ||
| Honest scope limitations stated upfront |
✓ = offered / × = typically not offered / — = variable
— What sets us apart
Distinctive Features
The Only AI Review-Only Service in HK
The AI Second Opinion is a category of service that almost no local practice offers. It exists because organisations deserve access to an independent technical perspective before committing to proposals — without having to hire a full consultant.
Clinical Governance Alignment
Our healthcare analytics work is designed from the outset to produce outputs that can pass clinical governance review. This is unusual — most AI vendors treat documentation as an afterthought when clinical teams raise it.
Bilingual Interface Design
Our conversational interfaces account for the Cantonese-English context typical of Hong Kong service environments — not just a translation layer, but genuine consideration of how users switch between languages.
Transparent Limitation Reporting
We document what our systems cannot do as clearly as what they can. That level of candour is rare in this industry, and it's what makes our deliverables genuinely usable for governance and oversight purposes.
— Recognition
Milestones & Credentials
60+
Projects delivered across HK professional sectors
4.8/5
Average client satisfaction rating
PDPO Compliant
Hong Kong Personal Data (Privacy) Ordinance
Healthcare Focus
Serving HK clinical and hospital organisations since 2017
— Ready to explore?
See these benefits in practice
The best way to understand how Lithograph works is through a conversation. No pitch decks, no pressure — just a direct discussion about your situation.
Get in Touch